Refund & Deposit Policy

A $50 refundable deposit is collected at pickup for every rental. It covers potential damage, excessive dirt or wear, or unreturned accessories. It’s fully refunded once the equipment is returned clean, undamaged, and with all parts (batteries, charger, grass bag).

More than 24 hours before pickup: Full refund of any amount paid, including the deposit. No questions asked.

Less than 24 hours before pickup: The rental fee is refunded, but the deposit is kept as a cancellation fee to cover scheduling.

Same-day cancellations or no-shows: No refund is issued.

If you return equipment earlier than your booked period, we don’t issue partial refunds for unused time. We encourage you to book only the duration you need.

Equipment is inspected before and after every rental. If damage beyond normal wear and tear is found on return:

• The deposit will be applied toward the cost of repair or replacement.
• If the repair cost exceeds the deposit, the renter will be billed for the difference.
• We will provide photos and a repair estimate within 48 hours of return.

“Normal wear and tear” means minor surface scuffs from careful residential use. Broken blades, bent frames, water damage, or missing accessories are considered damage.

Refunds are returned to the original payment method within 5–10 business days, depending on your bank or card issuer. We process all eligible refunds within 48 hours of the return or cancellation.

Questions about a deposit or refund? Reach Cristopher anytime:

• 📱 Text / WhatsApp: +1 (832) 216-5236